Your privacy is not an afterthought at kiss918. This document clearly sets out what data we collect, why we need it, how we protect it, and what rights you have as a user of our platform. No confusing legal language — everything is written so you can genuinely understand it.
This Privacy Policy ("Policy") describes how Kiss918 ("Platform", "we") collects, uses, stores, protects, and discloses your personal information when you use kiss918's services through our website, mobile app, or any other channel we provide. By registering for or using the kiss918 platform, you agree fully to the terms of this Privacy Policy. This Policy applies in conjunction with Terms & Conditions kiss918.
At kiss918, we understand that Malaysian players place a great deal of trust in us when they sign up and share their personal and financial information. We take that trust seriously — not merely because it is a legal requirement, but because we believe an integrity-driven platform must genuinely protect its users.
Kiss918 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of handling users' personal data. This means we only collect data we genuinely need, use it for the purposes stated, store it securely, and never disclose it to third parties without a legitimate basis and your consent.
We also recognise that as an online casino platform holding players' financial information — including deposit history via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX Maybank2u, and CIMB Clicks — our responsibility toward data security is greater than that of most other platforms. This is why we continually invest in best-in-class security infrastructure to protect every kiss918 user record.
The kiss918 Privacy Policy applies to all users of our platform, regardless of whether you have registered an account, are simply browsing the website, or have reached out to our customer support.
Kiss918 collects two main types of data: information you provide to us directly, and data collected automatically as you use the platform. Below is a detailed breakdown of each category.
| Data Category | Example Information | How It Is Collected |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | Registration form / KYC |
| Contact Data | Malaysia phone number, email address | Account registration |
| Financial Data | Bank name, account number, MYR transaction history | Deposit / withdrawal process |
| Technical Data | IP address, device type, operating system, browser | Automatically during use |
| Usage Data | Game records, betting history, active session time | Automatic within the platform |
| Communication Data | Live chat records, support emails, complaints | Support interactions |
Kiss918 never collect your credit card numbers or e-wallet passwords directly. All financial transactions are processed through secure third-party payment gateways — kiss918 only receives confirmation that a payment was successful, not the full details of your payment method.
kiss918 staff will never ask for your account password, e-wallet PIN, or bank card details through any communication channel. If you receive such a request, it is a scam.
Kiss918 collects your personal data for specific, legitimate purposes. We do not collect data vaguely or "for future use" — every piece of data we hold has an accountable purpose. Below is a full list of the purposes for which kiss918 uses your data.
Kiss918 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. This is a commitment we will not compromise on. That said, there are limited situations where kiss918 needs to share data with certain parties in order for the platform to function or to meet our legal obligations.
All third parties working with kiss918 are bound by data protection agreements that require them to handle your information to a standard equal to or higher than this policy. Kiss918 takes full responsibility for the selection and ongoing oversight of these third parties.
Kiss918 has never shared and will never share player name lists, phone numbers, or account details with marketing agencies, sales agents, or external advertising platforms.
Data security is a core investment at kiss918, not just a box to tick. We implement multiple layers of technical and operational safeguards to ensure your information stays protected against both external and internal threats. Below are the key security measures we have in place.
Even with the best security measures in place, no online system can be guaranteed 100% secure. Kiss918 encourages players to take an active role in protecting their own accounts by using strong passwords and keeping them strictly confidential.
Kiss918 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the kiss918 platform. They help us remember your preferences, maintain your login session, and understand how players use the platform so we can continue to improve it.
| Cookie Type | Function | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, platform security | Session only |
| Functional Cookies | Remembering language preferences and account settings | 30 days |
| Performance Cookies | Platform usage analytics (anonymised) | 90 days |
| Security Cookies | Detection of suspicious login attempts | 7 days |
Essential cookies cannot be disabled as they are required for the kiss918 platform to function properly. Other cookies can be managed through your browser settings, although this may affect certain features on the kiss918 platform. Kiss918 does not use cookies for third-party advertising purposes or to track your activity on other websites.
Kiss918 does not retain your personal data indefinitely. We have a clear data retention policy based on the purpose of collection and applicable legal requirements in Malaysia. Once data is no longer needed, it is securely deleted using approved procedures.
In cases where data is required for an ongoing investigation or legal proceedings, the retention period may be extended until the matter is fully resolved.
As a kiss918 user protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have specific rights regarding the personal data we hold. Kiss918 respects and facilitates the exercise of these rights. To invoke any of the rights below, contact us via live chat or email at support@kiss918.in.
Kiss918 is a platform strictly restricted to individuals aged 18 and above. Our platform is not designed, marketed, or directed at children or underage minors in any way. We take child protection extremely seriously and have dedicated procedures in place to address this.
If you are under 18 years of age, you are not permitted to use the kiss918 platform. Please close this page and do not attempt to register an account.
Kiss918 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or other operational reasons. Any amendments take effect immediately upon publication of the latest version on this page with a new "Last Updated" date.
For material and significant changes — those that affect your core rights or fundamentally alter how we use your data — kiss918 will endeavour to provide advance notice via in-platform notifications or email to registered users. That said, it remains your responsibility to review this page periodically to stay informed of the latest version.
Your continued use of the kiss918 platform following any amendments to this Privacy Policy will be considered your acceptance of the revised policy.
If you have any questions, concerns, or complaints regarding how kiss918 handles your personal data, we encourage you to reach out to us directly. The kiss918 data protection team takes every enquiry seriously and will respond within a reasonable timeframe.
You also have the right to lodge a complaint with Malaysia's Personal Data Protection Commissioner if you believe kiss918 has not complied with PDPA 2010. We do, however, encourage you to contact us first so that we can resolve any concerns promptly and effectively.
Kiss918 is fully committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA). Your privacy is our priority, and we welcome any feedback that helps us improve our data protection practices.
Your Data Rights
A summary of the key rights you hold regarding your personal data under Malaysia's PDPA and kiss918's policy.
You may request a complete copy of all personal data kiss918 holds about you at any time. Requests are processed within 21 business days.
If the data we hold about you is inaccurate or out of date, you may request a correction and kiss918 will act promptly to update it.
Subject to legal limitations, you may request the deletion of your personal data from kiss918's systems once it is no longer required.
You may object to the processing of your data for specific purposes, including direct marketing, at any time and without having to provide a reason.
In certain circumstances, you may request that kiss918 pause the processing of your data while any dispute or review is being resolved.
For data collected on the basis of consent, you may withdraw that consent at any time without affecting any processing that has already taken place.
Data Protection Commitment
These are not empty promises — they are the concrete actions kiss918 takes every day to keep your data safe.
All data transmitted between your device and kiss918's servers is encrypted with 256-bit SSL — the same technology protecting Maybank2u and CIMB Clicks transactions. No third party can read your data while it is in transit.
Kiss918 has never and will never sell, rent, or transfer any Malaysian player's personal data to advertisers or third-party companies. Your information belongs to you — we are simply its custodians.
Kiss918 only collects data that is genuinely necessary to deliver our services. There are no irrelevant questions in the registration form and no data gathered "just in case" — every piece of information has a clear purpose.
All of kiss918's data handling practices are designed to comply fully with Malaysia's Personal Data Protection Act 2010. We conduct regular compliance reviews to ensure these standards are consistently upheld without compromise.
Data is not stored indefinitely at kiss918. We maintain a transparent data deletion schedule — technical data is removed after 90 days, communication records after 2 years, and closed account data after 5 years.
Kiss918's Malay-speaking support team is available to assist with any data privacy enquiries 24 hours a day, 7 days a week — via live chat or email at support@kiss918.in.
⚠️ Important Kiss918 Notice: Data relating to your gaming patterns on kiss918 may be used to identify potential gambling concerns and to proactively reach out to you with support resources. This is part of our responsible gambling commitment and is used for no other purpose. If you need assistance with gambling addiction, please contact 1800-82-0066. The kiss918 platform is intended for individuals aged 18 years and above only.
For further enquiries regarding this Privacy Policy, contact us at support@kiss918.in or via 24/7 live chat within the kiss918 platform. We respond in Bahasa Malaysia and are committed to resolving any privacy concerns within 48 hours.